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Time of delivery of goods to various suppliers

The hours of delivery of goods from the warranty and after-sales service department of KDT to all types of goods are as follows:

  • Saturdays to Wednesdays: the goods are delivered from the KDT warranty department to various suppliers until 16:00 (the goods are delivered to Tipax by 14:30).
  • Thursdays: Goods are delivered from the KDT warranty department by 12:00 PM.

Delivery time to customers:

  • Cities: The maximum time to receive goods for these provinces is three working days.
  • Tehran: Customers of Tehran can receive their goods by courier on the same day after confirming and registering the request before 16:00 in the evening.

Official holiday

KDT has no response, service, and shipment on official holidays. Please keep this in mind in your planning.

Shipping costs

  • All the costs of the shipping process are borne by the customer. These costs include packaging, shipping, and delivery costs.
  • Responsibilities of suppliers: All suppliers are only responsible for delivering goods to customers and have no responsibility for the quality and health of the goods after delivery.

Methods of tracking the shipment of goods

phone call

Receive cargo information: After sending cargo, you can call 021-74347-09368756455 and receive cargo information (bill of lading number). Our support team is ready to provide the information you need.

Follow up online

Data processor exploration site:
You can find out the latest status of your product by visiting the data processor exploration site at kdt.ir and using the "request tracking" menu.
- In this section, you can enter the number View the bill of lading, location and current status of your item.

Important tips for tracking the shipment of goods

    • Access to up-to-date information: Please always use official tracking methods to access up-to-date and accurate information about the status of your item.
    • Keeping the bill of lading number: Keep your bill of lading number until you receive the goods so that you can easily use it if you need to track it.

Final recommendations

  • Regarding delivery times and official holidays, please be careful in your planning to avoid any delays and problems.
  • In case of any problem or ambiguity, contact our support team by calling or visiting the site.
  • We are always trying to provide you with quality and fast services and we are grateful for your trust.
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    دفتر مرکزی: تهران، حکیمیه، بلوار شهید بابائیان، خیابان پنجم شیدایی، خیابان توانگری جنوبی، پـلاک 3 و 5

    تلفـــن: 74347-021

    فکس: 77794094-021

    کدپستی: 1658964981

    کارخانه: یزد، شهرک صنعتی یزد، فاز3، بلوار لادن، انتهای کوچه لادن هفتم، مجتمع صنعتی کی دی تی

    تلفـــن: 37270010-035

    فکس: 37270022-035

    کدپستی: 8947184931

    تمام حقوق این سایت متعلق به مجموعه KDT می باشد.©
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      Head office: Tehran, Hakimieh, Shahid Babaian Blvd., 5th Shidaei St., Tawangari South St., plates 3 and 5

      Phone: 021-74347

      Fax: 021-77794094
      Zip code: 1658964981
      Factory: Yazd, Yazd Industrial Town, Phase 3, Laden Blvd., KDT Industrial Complex, at the end of the seventh Laden Alley

      Phone: 035-37270010

      Fax: 035-37270022

      Postal code: 8947184931