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KDT warranty and after-sales service

Since the confidence and peace of mind of the customer after purchasing the product is always dependent on providing guaranteed after-sales service to the customers, the collection of data explorers has always been trying to provide the optimal quality, fast delivery and reliable guarantee of the products and ultimately the satisfaction of the customers. Any time and place to put his work on the agenda.

During the warranty period, all services are performed completely free of charge.

All kinds of KDT products warranty

The warranty of KDT products is as follows:

  • Smart Titanium series cameras have a 5-year warranty.
  • Smart Ecoline series cameras have a 2-year warranty.
  • Platinum series switches have a 3-year warranty.
  • Beryllium series recorders have a 2-year warranty.

– It should be noted that after the end of the product warranty period, the company continues to serve customers.

The possibility of returning goods

The aim of this collection is to deliver the products to the customer in the desired and expected conditions. At the same time, KDT has provided this assurance to you by making it possible to return the goods within a period of 3 months. In this situation, the purchase price will be fully returned to the customer.

Time frame and conditions for returning goods

  • If you cancel the purchase after receiving the product and wish to return it, you can call 021-74347 – 09368756455 and inform the warranty department of your purchase cancellation.
  • Up to 3 months after the date of invoice and purchase of KDT products, you can return the purchased product for any reason, even if you have installed it.
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    دفتر مرکزی: تهران، حکیمیه، بلوار شهید بابائیان، خیابان پنجم شیدایی، خیابان توانگری جنوبی، پـلاک 3 و 5

    تلفـــن: 74347-021

    فکس: 77794094-021

    کدپستی: 1658964981

    کارخانه: یزد، شهرک صنعتی یزد، فاز3، بلوار لادن، انتهای کوچه لادن هفتم، مجتمع صنعتی کی دی تی

    تلفـــن: 37270010-035

    فکس: 37270022-035

    کدپستی: 8947184931

    تمام حقوق این سایت متعلق به مجموعه KDT می باشد.©
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      Head office: Tehran, Hakimieh, Shahid Babaian Blvd., 5th Shidaei St., Tawangari South St., plates 3 and 5

      Phone: 021-74347

      Fax: 021-77794094
      Zip code: 1658964981
      Factory: Yazd, Yazd Industrial Town, Phase 3, Laden Blvd., KDT Industrial Complex, at the end of the seventh Laden Alley

      Phone: 035-37270010

      Fax: 035-37270022

      Postal code: 8947184931